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Maintenance

MAINTENANCE

The after-sale services of IHI Logistics and Machinery Corporation ensure the safety and longevity of products

Maintenance after installation is, in principle, in the hands of the customer;
however, the logistics systems and equipment require specialized and advanced technology.
Accordingly, IHI Logistics and Machinery Corporation is staffed with a large number of excellent engineers who provide a broad spectrum of technologies in machinery, control systems, and computers.
We have established a framework to conduct efficient maintenance of the systems in cooperation with our customers to respond to their demands.

Reliability and competence achieved only through direct links with
manufacturers

Quick Response

Telephone operators available around the clock to offer assurance - even at times of sudden emergencies.

Comprehensive Consulting

Proposing the best solutions for customer needs from performance improvements to lifecycle extensions.

Seamless Component Supply

Components will be supplied seamlessly even in the event of an emergency.

Computerized Maintenance Desk

We accept maintenance requests by telephone around the clock thanks to our partnership with a computer manufacturer.

We provide assurance to our customers at their nearest service center.
A team of specialists from the technical support group conduct technical follow-ups.
We are also fully prepared to offer our services owing to the assistance we receive from IHI.

Our Range of Assistance and Services

IULINK Maintenance Support Service

IULINK contributes to the operational stability of the equipment by predicting failures and performing preventive maintenance.
This also reduces the sudden costs resulting from failures of equipment in operation.